Guest Hosts:

Brent Gooden, Founder and CEO, Gooden Group

Chad Raymond, Vice President of HR, Paycom

Matthew Paque, Director of Legal and Compliance, Paycom

On April 9, a United Airlines passenger was removed from Flight 3411 by airport security when United employees were unable to convince him to give up his seat. In the weeks since, this incident has become an infamous public relations crisis of huge proportions. The storm of negative PR and costly legal action has forced the entire airline industry to review its policies. Where did things go wrong and how can HR work with their public relations and legal teams to create policies in hopes of preventing such publicly embarrassing incidents?

In this episode of HR Break Room, a panel of experts from the fields of HR, PR and legal join Caleb to examine the incident and reveal the important HR lessons buried beneath the ensuing media disaster.

In this HR Break Room conversation, you will learn:

• the roles HR, PR and legal play in crafting policies designed to empower employees and satisfy customers.
• the importance of equipping employees with the training they need to prevent moments of crisis.
• how an organization’s values, culture and personality play a part in company branding and policy.

Learn more about training by downloading our "Learning Management Systems:Fueling Employee Knowledge and Propelling Business Growth" white paper.

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Learn more at paycom.com/hrbreakroom

Guest Host:

Tiffany McGowen, director of national recruiting, Paycom

Conducting a successful interview can be difficult. It may sound easy on paper, but knowing how to talk with prospective employees about what they can bring to the table can make or break the quality of your hires.

With new workforce data from the recent U.S. Jobs report showing that an increased number of people are entering the workforce and Americans are quitting their jobs at a rate not seen since 2009, it’s more important than ever to ensure you are conducting the sharpest interviews in order to find today’s very best talent.

In this edition of HR Break Room, Caleb and Chelsea sit down with Paycom’s Director of National Recruiting, Tiffany McGowen, to discuss the importance of interviews along with some of today’s best practices.

In this episode of HR Break Room, you will:

• discover the long-term role of recruiting in interviews
• investigate the importance of understanding the story of interviewees
• determine how to actively listen in order to conduct a thoroughly detailed interview

Want to learn even more? Register to attend our upcoming webinar: “New Labor Trends: Is Your Organization Ready?”

Thank you for listening! Please RATE, REVIEW and SUBSCRIBE.

Follow the HR Break Room on Twitter @Paycom

Like us on Facebook @Paycom

Learn more at paycom.com/hrbreakroom